Welcome to the mealtimeshield website. This website (www.mealtimeshield.com) is operated by mealtimeshield (hereinafter referred to as “we” or “us”). By accessing this website or purchasing our products, you (hereinafter referred to as “User”) agree to be bound by the following terms and conditions.

Our Business Model: mealtimeshield is a direct-to-consumer brand. We design, manufacture, and ship directly from our operations center located at Bodanstrasse 10, 8708 Stans, Switzerland.
Orders and Payments
Contract: A sales contract is only formed when you receive an order confirmation email from us. We reserve the right to refuse orders if they cannot be processed due to insufficient stock or pricing errors.

Payment Methods: All transactions are securely processed through Stripe. We accept major credit cards and other payment methods offered at checkout.

Currency: Unless otherwise stated, prices are in [EUR] and include applicable taxes. Shipping costs will be calculated at checkout.

Shipping and Delivery
Order Processing: Orders will be shipped within 2 business days from our warehouse in Switzerland.

Delivery: Estimated delivery time is 7 business days. This is an estimate only; actual delivery times may vary due to customs or carrier delays.

Customs Duties: Recipients of international orders are responsible for any local import duties, taxes, or customs fees.

Returns and Refunds
Return Conditions: To ensure hygiene standards, we only accept returns of unused, unopened, and undamaged products in their original packaging.

Manufacturing Defects: If you receive a defective product, please contact silicone@mealtimeshield.com within 7 days of receipt.

Process: All returns must be pre-authorized. Upon successful inspection, we will issue a refund to your original payment method.

Intellectual Property: All content on this website, including designs, logos, text, and images, is owned by mealtimeshield and protected by international copyright laws. Any unauthorized use or reproduction is strictly prohibited.
Limitation of Liability: mealtimeshield provides this website and its products “as is.” While we strive for perfection, we are not liable for any indirect or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the relevant product. Applicable Law: These terms and conditions are governed by and construed in accordance with Swiss law. Any disputes shall be submitted to the competent courts in Switzerland.
Contact Information: If you have any questions regarding these terms and conditions, please contact us via email: silicone@mealtimeshield.com